WareMatch, the 3PL warehousing marketplace connecting shippers with providers across the U.S. and globally, has entered into an exclusivity partnership with ShipPlug, a shipping intelligence company that automates FedEx and UPS refund recovery. The integration is now live on warematch.com, with a dedicated landing page under development.
ShipPlug's software monitors carrier invoices in the background, flags late deliveries, and automatically files refund claims against FedEx and UPS service guarantees. There is no change to existing shipping workflows; a business simply connects its FedEx or UPS account number, and ShipPlug handles the rest, recovering money on shipments that arrive late. ShipPlug charges no upfront fee and takes a percentage only of the savings it recovers. Through this agreement, WareMatch is licensing ShipPlug's technology and making it available free of charge to its network of 3PLs and shippers. Every warehouse listed on WareMatch and every shipper using the platform can now access ShipPlug's refund automation without signing up independently.
ShipPlug, which combines proprietary software with over 50 years of combined supply chain experience, has historically focused on direct-to-business relationships. This agreement gives the company its first structured entry into the 3PL market at scale, using WareMatch's existing network as the distribution channel.
Carrier refunds for late deliveries are a well-documented but widely missed revenue recovery opportunity. FedEx and UPS both offer service guarantees tied to delivery windows, and claims can be filed when those windows are missed. However, most shippers lack the internal bandwidth to audit invoices and file claims consistently, so savings go uncollected. For 3PLs, this creates a tangible differentiator: a warehouse that can tell a shipper, 'You'll recover money on late deliveries automatically, starting day one,' has something concrete to offer.
Ryan Kalisky, CEO and co-founder of WareMatch, stated: 'This partnership allows us to bring an additional layer of operational value to our users while helping ShipPlug expand deeper into the 3PL market. Many companies simply do not have the time or internal processes to consistently monitor refund claims and shipping invoice discrepancies, causing savings opportunities to go unchecked. ShipPlug's product is extremely non-invasive and user-friendly, which aligns closely with WareMatch's approach to user experience.'
Nick DiNatale, CEO and co-founder of ShipPlug, added: 'We've seen 3PL clients recover thousands in carrier refunds they didn't even know they were owed. Pairing that with lower rates from day one? That's a story 3PLs can bring to every prospect conversation they have. The beauty of this integration is how passive it is for WareMatch. ShipPlug runs in the background, flagging late deliveries and automatically filing claims. The warehouse doesn't change a single workflow, and their clients start saving immediately.'
This partnership is relevant to any business that ships with FedEx or UPS and currently does not audit invoices for refund eligibility, operates as a 3PL wanting an added value proposition for shipper clients, or is looking for warehouse storage space with built-in cost recovery tools. WareMatch serves shippers seeking 3PL providers for fulfillment, e-commerce warehousing, and flexible capacity across the US, now with carrier refund automation as part of the process.
