Total Wireless has announced an expanded partnership with Western Union, making a suite of Western Union's financial services available at Total Wireless retail locations across the United States. The services, which include money transfers, bill pay, and money orders, are available at select stores starting today and will roll out to additional locations through the end of 2026. This move aims to give communities greater access to essential financial services, especially in areas where traditional banking options may be limited.
Eligible Total Wireless customers on MAX 5G BYO, MAX 5G, and ALL ACCESS plans will continue to receive one fee-free Western Union money transfer per month, a benefit that can be redeemed through Western Union's website, mobile app, or at participating Total Wireless stores. This benefit was first introduced in June, making Total Wireless the first U.S. wireless carrier to offer monthly money transfers at no additional cost.
David Kim, President of Verizon Value, emphasized the community-centric nature of the partnership: "Our stores are gathering places in the communities we serve. By adding Western Union to the retail experience, we're expanding access to everyday financial services for everyone. Whether customers need to send money, pay bills, or purchase money orders, they can now do it at Total Wireless, right alongside getting the reliable 5G connectivity they count on. That's what it means to put community first."
The expanded services are available to all customers at standard Western Union rates, with no requirement to be a Total Wireless subscriber. This includes bill pay, money orders, and money transfers to over 200 countries and territories, backed by Western Union's network of more than 360,000 payout locations worldwide.
Jesse Mory, Senior Vice President of Strategic Partnerships at Western Union, noted the importance of meeting customers where they already shop: "Millions of customers rely on Western Union to move money across borders with speed and confidence. By bringing our services to Total Wireless stores, we're meeting more customers where they already shop and expanding access to reliable, convenient financial services. This partnership strengthens our presence in communities where our customers live and work."
This expansion is part of Total Wireless's broader commitment to providing value beyond connectivity. As a no-contract provider covered by the Verizon 5G network, Total Wireless has positioned itself as a community-focused brand, offering plans with guaranteed prices for five years, unlimited data, and access to Verizon's 5G Ultra-Wideband network. The company also supports local nonprofits through its Total Spark program.
For more information, customers can visit a local Total Wireless store or check the company's website at Total Wireless Western Union page. The fee-free transfer benefit is valid once per month for eligible plan customers and applies only to the Western Union transfer fee; exchange rates and applicable taxes may apply.
