In a candid new video series, 'El Costo Invisible' (The Invisible Cost), SIATSA—a Mexican technology infrastructure firm with nearly 40 years of experience—brings together executives from finance, manufacturing, and the automotive supply chain to discuss the often-overlooked expenses of maintaining outdated technology. The conversations, hosted by Arlet Delgadillo, Business Development at SIATSA, reveal a shared diagnosis: technology infrastructure in mid-sized Mexican companies is lagging behind the pace of the businesses it supports.
The series, launched on August 7, 2026, provides a platform for industry leaders to discuss what it truly costs a company to operate on technology decisions made years or even decades earlier. These costs rarely appear on a budget line; instead, they manifest in slow response times, unreliable data, and integrations that fail at critical moments. The title 'El Costo Invisible' encapsulates this hidden burden.
Five voices from different sectors share their experiences. Carlos De Alba Gutiérrez, a financial strategy consultant, warns that an ERP is not a panacea: 'There are many types of companies where an ERP won’t solve your problems. Before bringing in any ERP, verify that it’s really what you need, the devil is in the details.' Daniel Alameda Picazo, founder of DAP, a custom manufacturer of electrical components, observes a lack of foresight in Mexican industry: 'Almost every plant I’ve visited follows the same pattern: they work under urgency. It’s only once something has already failed that everyone starts running.' José Francisco Flores Alcalá, a data scientist and senior project leader, emphasizes the importance of communication: 'If there isn’t good communication among everyone involved, that’s where projects get delayed, and not just within one company, it can involve several.' Jesús Adrián García López, an electrical design engineer at Wheelabrator Group, highlights the cost of human error: 'There has to be some kind of structure, an organization that helps technicians know exactly which part is where. A lot of what goes wrong comes down to human error.' Sergio Iván Torres Valdés, a product engineer at Bocar Group, notes that innovation is often neglected: 'Many companies don’t have the resources that some technology companies do, that’s exactly where innovation can make a difference. In manufacturing in Mexico, the development side feels a bit abandoned, we rely heavily on clients to bring in what’s new.'
This pattern is one that SIATSA has spent decades addressing. Its service model—IT as a Service (ITaaS), Data Center as a Service (DCaaS), and AI as a Service (AIaaS)—allows mid-sized companies to operate with the technical solidity of a large corporation without absorbing its cost structure or complexity. Rather than leading with a product recommendation, SIATSA begins with a diagnosis of the client’s actual operation, identifying legacy systems without current documentation, IT teams stretched thin on incident response, and integrations that no one fully understands anymore.
Fernando Regidor, CEO of SIATSA, explains the motivation behind the series: 'For almost 40 years we’ve watched the same pattern play out in Mexican companies: the business keeps growing, but the technology underneath it falls behind, and almost no one is willing to say so out loud. With ‘El Costo Invisible,’ we’re not selling a solution. We want more executives to have this conversation before the cost of avoiding it becomes too high to ignore.'
The series serves as a wake-up call for executives to recognize that the true cost of outdated technology is not just in maintenance, but in lost opportunities and operational inefficiencies. By sharing these insights, SIATSA aims to spark a broader dialogue about the need for proactive technology investment in Mexican businesses.
