Liveops, a provider of flexible customer experience solutions, has been recognized with one Gold and three Silver Stevie Awards in the 2026 Stevie Awards for Sales and Customer Service. This marks the second consecutive year that the company has received a Gold Stevie Award for Customer Service Training or Coaching Program of the Year, alongside Silver awards for Contact Center or Customer Service Outsourcing Provider of the Year, Award for Innovation in Customer Service, and Best Customer Satisfaction Strategy.
The accolades underscore Liveops' results-oriented approach to service delivery, which integrates highly skilled on-demand talent, precision scheduling, and effective AI to help enterprises scale operations without compromising quality, compliance, or customer trust. The company's Learning-as-a-Service (LaaS) model enhances agent preparedness through efficient onboarding, certification, and coaching, enabling enterprise programs to launch swiftly even as demand fluctuates.
Molly Moore, Chief Operating Officer of Liveops, stated, "This recognition signifies our dedication to providing high-quality, flexible customer experience solutions that our clients can rely on. Our trusted agent certification programs set a high standard for quality, while our ongoing investment in AI and LiveNexus—our AI and human orchestration platform—empowers us to assist enterprises in modernizing their customer experience operations with assurance."
Recently, Liveops launched LiveNexus by Liveops, an AI and human orchestration platform designed to help enterprises assess AI and automation use cases within a controlled environment, apply governance and measurement, and scale proven solutions into production. Jim Watson, Chief Executive Officer of Liveops, commented, "Our recognition across multiple Stevie categories reinforces that innovation at Liveops is centered on execution rather than hype. LiveNexus embodies this philosophy—enabling clients to modernize responsibly while upholding quality, compliance, and trust."
The Stevie Awards for Sales and Customer Service celebrate the accomplishments of professionals in contact centers, customer service, business development, and sales globally. These awards highlight Liveops' leadership in combining technology with human expertise to deliver agile customer support solutions. For more information about Liveops and its offerings, visit https://liveops.com.
